Privacy
Policy
Accountability
1. |
We will be responsible for all personal data collected.
All personal data collected will be used and processed
fairly and lawfully while in our possession or custody.
We ensure all our customers that we would be accountable
for our organisation's compliance to our Privacy
Policy. |
Specifying Purposes
2. |
Personal data collected, will not be used for
a new purpose unless we obtain consent from our
customers. We are the sole owner of the personally
identifiable information collected on this site.
We collect personally identifiable information for
the sole purpose of registering a user for our web
site. |
Consent
3. |
We do not collect sensitive information from our
customers. We assure all customers that all personal
information collected would be used or disclosed
only for the purposes for which it was collected.
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Limiting Collection
4. |
Only the necessary personal data is collected
from customers’ for business purposes. Both
the amount and the type of data collected shall
be limited to that which is necessary to fulfill
the purposes identified. |
Limiting Use, Disclosure and Retention
5. |
We will not disclose, share, transfer, sell or
rent personally identifiable information to any
3rd party. We do not send unsolicited marketing
email to our customers. Customers will occasionally
receive email on special promotions we hold. Out
of respect for the privacy of our users, users may
opt-out of receiving these communications by replying
to unsubscribe in the subject line in the email. |
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6. |
We do not keep personal data for longer than is
necessary for those purposes for which they are
collected. |
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7. |
We have developed guidelines and implemented procedures
to govern the destruction of personal data that
are no longer required to fulfill the identified
purposes. |
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8. |
We do not use "cookies", “web-bugs”
or any other tracking technologies to collect information
from users of our web site. |
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9. |
We would not display or make publicly available,
whether through online directories, customer lists
or otherwise, the personally identifiable information
collected. |
Accuracy
10. |
We ensure our customers that all personal
information collected is accurate and kept up to
date. We do not maintain duplicate copies of personal
information in different systems. |
Safeguards
11. |
We ensure our customers that appropriate
security safeguards are in place to protect personal
data against unauthorised access, misuse, disclosure,
copying, use, alteration, accidental loss or theft,
destruction or damage. |
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12. |
Only authorised personals have access to our systems.
Consultants, contractors or other temporary employees
do not have access to the data. |
Openness
13. |
Our data protection policy (Privacy
Policy) is displayed on the web site and the policy
is set out in the same language medium as the web
site. We encourage all our customers to read our
Privacy Policy to understand the our objectives
of collecting their personal data. |
Individual Access and Correction
14. |
We allow our customers the right to
access their personal information. Customers can
access their personal information by using their
respective username and password to gain access
to their personal information. |
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15. |
If your personally identifiable information changes,
or if you no longer desire our service, you may
correct, update or remove your personal data at
the member information page or by emailing our Customer
Support. |
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16. |
We will respond to our customer’s request
within a reasonable time and we charge / do not
charge a reasonable fee / a fee for providing the
information or data requested for. |
Challenging Compliance
17. |
Our mechanisms and processes are in
place to receive and address complaints or inquiries
about our policies and procedures relating to the
handling of personal data. Appropriate measures
will be taken to amend policies and procedures if
a complaint is found to be justified. |
Links
18. |
This web site contains links to other
sites. Please be aware that we are not responsible
for the privacy practices of such other sites. This
Privacy Policy applies solely to information collected
by this website. |
Terms and Conditions/ Web Policy
Warranty of Merchantability
1. |
All our goods are of merchandisable
condition and will serve their intended functions.
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Terms of Warranty
2. |
All warranty conditions are stated
in the product information provided, unless the
manufacturer has provided none.
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Prices
3. |
All our prices are nett. No discounts
will be given unless during monthly promotions.
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Delivery services
4. |
Delivery is free for goods purchased
above S$150.00 and delivered within Singapore.
For purchases below $150, a delivery charge of
$10 will be imposed.
Please allow seven working days for delivery.
If any delay is expected, we will inform the client
either through email or contact information provided
by the client.
Deliveries outside of Singapore will be charged
according to the prevailing shipment rates.
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Payment Processing
5. |
For online purchasing, we only
accept VISA, MASTERCARD via Worldpay, cheque and
direct banking.
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6. |
For Hand delivery option, we also accept cash
and cheque. |
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7. |
We ensure accuracy in our billing
as all our transactions are automatically processed.
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Cancellation of Orders
7. |
We will refund the amount paid
if the order is cancelled due to the unavailability
of goods or our inability to deliver the goods
within the agreed time frame.
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8. |
We will not entertain any cancellations
once the order is confirmed and submitted by the
customer.
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Confirmation of Orders
9. |
We will send an electronic acknowledgement
to the customer within 48 hours upon successful
submission of the electronic order. If items ordered
are unavailable, a message will be sent to the
customer for further action.
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Exchange & Refunds
10. |
All our goods sold are non-exchangeable
and non-refundable unless due to manufacturing defects. |
Feedback
11. |
We welcome your feedback. Should
you feel dissatisfied with any of our goods or
services, please contact us at Tel: 81614380 Email:
mail@baybsupplies.net
Alternatively, customers may refer their complaints
to the ConsumerTrust Secretariat if they are not
satisfied with the resolution of the complaint.
Complaints can be referred to
ConsumerTrust Secretariat
Florence Tan
50F Faber Heights #04-47 Faber Crest Singapore 129200
Email: flo@baybsupplies.net
http://www.baybsupplies.net |
Confidentiality of Transactions
12.
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We treat all transactions and customers'
particulars with the strictest confidence. |
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